Deputy Manager

Deputy Manager (Nurse Qualified) – Domiciliary Care

Location: London
Salary: £45,000–£55,000 per annum (DOE) + performance bonus
Contract: Full-time, permanent
Reports to: Registered Manager / Director

two women hugging in a park

About Us

We are a premium domiciliary care provider serving discerning, high-value clients across London. Our mission is to deliver personalised, relationship-based care of the highest calibre—combining clinical excellence with discretion, compassion, and trust. Our clients include private individuals, high-net-worth families, and public figures who expect professionalism, warmth, and continuity.

We are now seeking an experienced and nurse-qualified Deputy Manager to play a key role in overseeing care delivery, mentoring staff, and ensuring outstanding clinical governance.

  • Operational Leadership

    • Support the Registered Manager with the day-to-day running of the service

    • Line manage care coordinators and senior carers, ensuring high-quality, person-centred care

    • Participate in business development activities, including client assessments and reviews

    • Deputise in the absence of the Registered Manager

    Clinical Oversight & Quality Assurance

    • Conduct initial clinical assessments and risk assessments for new clients

    • Oversee and update care plans, medication administration, and clinical protocols

    • Ensure CQC compliance and maintain exceptional regulatory and internal audit standards

    • Identify areas for improvement and lead continuous quality improvement initiatives

    People Management & Development

    • Supervise, mentor, and develop care staff to uphold professional standards

    • Lead on staff training and clinical up-skilling, including manual handling, PEG feeding, or catheter care if required

    • Manage safeguarding concerns, incident reports, and disciplinary processes where appropriate

    Client and Stakeholder Engagement

    • Build trust-based relationships with clients and their families

    • Liaise with multidisciplinary teams, GPs, district nurses, social workers, and other professionals

    • Support client onboarding and periodic reviews, ensuring clinical needs are understood and met

    Essential Criteria

    • Registered Nurse (Adult or Mental Health) with current NMC PIN

    • Minimum 2 years’ experience in a managerial or supervisory role in domiciliary care or community nursing

    • Strong understanding of CQC regulations and best practices in home care

    • Demonstrated leadership skills and the ability to manage a diverse team

    • Confident in handling safeguarding, complaints, and compliance documentation

    • Clean UK driving licence and willingness to travel across London

    Desirable Attributes

    • Experience working with affluent or high-profile clients

    • Knowledge of conditions such as dementia, stroke, Parkinson’s, or post-operative recovery

    • Excellent communication, discretion, and emotional intelligence

    • Business acumen and interest in shaping services and client relationships

What We Offer

  • Competitive salary with annual bonus potential

  • Supportive and dynamic team culture

  • Continuous professional development

  • Opportunities to shape service innovation in a fast-growing, values-led business

  • Discretionary benefits including wellness allowance and private healthcare contributions